MARKETING COORDINATOR

VeganBurg is seeking a Marketing Coordinator whose primary responsibilities are to provide marketing support to the operations of the VeganBurg restaurants and office. The Coordinator will be assisting the marketing and operations department to roll out marketing activities, responsible for excellent inter outlet and franchisee communication; developing copy and basic design of marketing collateral and managing corporate website, social media accounts and different delivery platform accounts in Singapore and in San Francisco with minimal support of the local team. The Coordinator should be pro-active, have an eye for design and detail, as well as multi-tasking, organizing, and problem-solving skills.

Duties and Responsibilities:

Marketing

Full control over all digital marketing platforms to generate leads and drive conversion. Including but not limited to Facebook, Instagram and Twitter. This includes managing local directories.

Develop content and monitor VeganBurg's social networking pages e.g. Facebook & Twitter. This includes responding to queries.

Social media pages and accounts regularly updated with interesting and engaging content for fans and followers resulting in a significant increase in subscribers.

CRM Management

Mailchimp, Zapier, Google Sheets database, CRM, and POS.

Provide monthly journal report with new entries.

Contribute to the creation of VeganBurg branded print and digital collateral. This includes copy writing, accuracy of information, image selection and creative direction in line with our brand.

Jobs briefed into design team for creation, brand alignment and delivered to deadline. Draft potential content for use on the website to increase engagement Generating ideas for marketing use

Undertake marketing and event related research, and present findings to the team.

This includes getting in touch with relevant Western celebrities who are visiting Singapore.

Assist in developing and maintaining Marketing and Customer Service Handbook/Manual for franchise

Public Relations

Generate media pitches for both traditional and digital media. Including but not limited to: newspapers, TV shows, institutional outreach, magazines, bloggers, YouTubers and Instagram influencers.

Work with Head of Marketing with regards to Singapore sponsorships and partnerships.

Requirements:

Candidate must possess at least Diploma in Marketing, Business Admin, Mass Communications or equivalent

At least 3-5 years’ relevant working experience

Strong command of English language and flair for design

Excellent organizational and interpersonal skills

Proficient in Microsoft Office applications (Excel, Word, Powerpoint) and Google Suite apps

Knowledge in Adobe Illustrator, Indesign, Photoshop and Mac iOS

Able to work independently, work under pressure & deliver quality results with speed and minimum supervision

If you have what it takes, fill in the form below. Please DO NOT send your CV via email.

 
 

BRANDING & MARKETING MANAGER

Join an award-winning company named in 2019 Top 100 Mover & Shaker by Fast Casual – a restaurant industry association (we’re still blushing). Chrissie Hynde of The Pretenders, Steve Aoki and a bunch of other celebs are big supporters of what we’re doing.

Responsibilities:

• Lead Marketing planning, strategy, development, budgeting, and execution

• Develop strategies and tactics to get the word out about VeganBurg and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Manage Marketing P&L including preparing and monitoring the marketing budget on a quarterly and annual basis and allocate funds wisely

• Manage and train Social Media Marketing Coordinator

• Collaborate with Sales and General Manager, franchisees, partners

• Oversee development of marketing material, from digital assets to in-restaurant merchandising

• Produce valuable and engaging content for our website and blog that attracts and converts our target groups

• Manage creative freelancers (designers, copywriters, photographers, videographers), develop and lead a pool of interns

• Spearhead Public Relations for VB in Singapore

• Support Sales and Business Development for B2B targets (catering + franchisees)

• Assist in managing and marketing to our databases (CRM + marketing automation)

• Measure ROI on various marketing efforts. Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Assist in the development of PR campaigns (traditional + guerilla)

• Build strategic relationships and partner with key industry players, associations and vendors

• Analyze guest behavior and adjust email and advertising campaigns accordingly

• Manage accounts

 

Requirements:

• At least 5 years experience in a branding, advertising agency

• Experience in managing a team of freelancers, leading interns

• Critical and creative thinking and problem-solving skills

• Demonstrable experience in marketing together with the potential and attitude required to learn

• Fluent in the English language (both verbal and written)

• Proven experience in identifying target audiences – B2C and B2B – and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate

• Solid knowledge of website analytics tools 

• Experience in setting up and optimizing paid digital campaigns (Google, Facebook, LinkedIn)

• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets

• A strong sense of aesthetics and a love for great design, copy and communication with personality

• Up-to-date with the latest trends and best practices in online marketing and measurement

• Familiarity with web design and publishing (Wordpress, Squarespace)

Note: Please use the form below to apply. CVs received via email will not be considered. Less experienced applicants could be considered for the Assistant Branding & Marketing Manager position.

 
 

RESTAURANT GENERAL MANAGER

The Restaurant General Manager is required to be result-driven, dynamic, and is committed to work in a fast scaling environment that is expanding into international franchise operations. Reporting to directors, the RGM will set and achieve high standards in all areas of restaurant management to ensure smooth operating of the restaurant, provide excellent service delivery to the customers and set the standards for brand values and culture, to be the inspiration for many outlets to come.

Sales

  • Drive catering, dine-in, takeaway and online ordering sales to achieve sales target

  • Contribute to strategic plans and reviews

  • Work closely with Marketing to execute promotional or seasonal campaigns

Financials

  • Forecast staff, equipment and supply requirements

  • Prepare monthly, quarterly and annual budget; analyze variances and initiate corrective and cost control actions

  • Work closely with Supply Chain team to manage food cost

Service excellence

  • Implement production, productivity, quality, and customer-service standards

  • Complete audits on outlet’s standards and policies

  • Resolve problems and determine system improvements

  • Develop, and provide quality training programs to restaurant team and franchisees; send the relevant staff to mandatory food hygiene courses

  • Recruiting, onboarding, orientating, scheduling and disciplining restaurant staff

  • Plan, monitor, appraise, and review job contributions; administer restaurant payroll

  • Ensure that each customer consistently receives high quality food service; respond to any customer complaint to gain positive reviews and/or feedback

Documentation

  • Prepare for, attend and lead the Weekly Operations Meeting

  • Generate and maintain outlet calendar of events and upload all documents in shared drive system

  • Develop, maintain and implement training manuals and systems to ensure all Warriors are implementing and are current practice

  • Daily report via Whatsapp, weekly progress report via Eunos Intelligence, monthly report via Black Book, quarter planning via Vision Traction Organizer & TImeline

Company expansion

  • Develop corporate-owned restaurants according to company’s plans and stay on top of operations

  • Work with Franchise Team to act as an opening & training team for franchisees

  • Participate in franchise events

KITCHEN CREW (Part time/Full time)

We are looking for energetic and driven restaurant crews, also known as VeganBurg Warriors, to join the VeganBurg family! Warriors will be trained to serve high-quality food and beverages, provide outstanding customer service and to maintain restaurant cleanliness and work as part of a team. But a VeganBurg's Warrior role is about much more than that. This is the training ground to launch careers.

VeganBurg's Warrior develops plenty of important skills. Not only do we train them on how to do an outstanding job of carrying out their tasks, at VeganBurg we teach our Warriors valuable life skills that they’re able to apply throughout their career. Here’s just a few examples:

  • Working respectfully and cooperatively with other members of their restaurant team

  • Punctuality

  • Market-leading customer service

  • Taking responsibility and contributing to restaurant results

  • Attention to detail

  • Cleanliness and organization skills

  • Professional appearance

  • Preparation and service of high quality food and beverages

  • How to be a good community citizen

Requirements:

  • 1 year of F&B service/kitchen crew experience would be an advantage

  • Someone that loves to help, communicate, and serve others (both customers and team members)

  • Possess high organisation skill to ensure smooth and timely order delivery and bill processing

  • Willing-to-do attitude

  • A team player who can jump in where needed

No S-pass quota available. Singaporeans, PR and students are welcome to apply.
Part time and full time positions available!

If that sounds like something that you’re passionate about, please fill in the form now!

SERVICE CREW (Part time/Full time)

We are looking for energetic and driven restaurant crews, also known as VeganBurg Warriors, to join the VeganBurg family! Warriors will be trained to serve high-quality food and beverages, provide outstanding customer service and to maintain restaurant cleanliness and work as part of a team. But a VeganBurg's Warrior role is about much more than that. This is the training ground to launch careers.

VeganBurg's Warrior develops plenty of important skills. Not only do we train them on how to do an outstanding job of carrying out their tasks, at VeganBurg we teach our Warriors valuable life skills that they’re able to apply throughout their career. Here’s just a few examples:

  • Working respectfully and cooperatively with other members of their restaurant team

  • Punctuality

  • Market-leading customer service

  • Taking responsibility and contributing to restaurant results

  • Attention to detail

  • Cleanliness and organization skills

  • Professional appearance

  • Preparation and service of high quality food and beverages

  • How to be a good community citizen

Requirements:

  • 1 year of F&B service/kitchen crew experience would be an advantage

  • Someone that loves to help, communicate, and serve others (both customers and team members)

  • Possess high organisation skill to ensure smooth and timely order delivery and bill processing

  • Willing-to-do attitude

  • A team player who can jump in where needed

No S-pass quota available. Singaporeans, PR and students are welcome to apply.
Part time and full time positions available!

If that sounds like something that you’re passionate about, click the button now!

MARKETING & PUBLIC RELATIONS INTERN

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. You will gain broad experience and should be prepared to enter any fast-paced work environment.

Responsibilities:

  • Work with marketing team to execute social media strategy, working across key channels including Facebook, Instagram, Twitter, and Mailchimp.

    • Streamline company social media accounts, ensuring uniform content and tone of voice.

    • Repurpose c ontent from other sources for our own social media channels and understand how to change the tone of the content for each channel.

  • Track key social media analytics on a monthly basis using Facebook Analytics and Instagram Analytics.

  • Grow and engage company database and customer relationship management systems (CRM)

  • Assist the marketing team with monitoring market trends and preparing presentations

  • Supporting the Marketing and Administrative team in daily administrative tasks

Requirements:

  • Strong desire to learn along with professional drive

  • Solid understanding of different marketing techniques

  • Excellent verbal and written communication skills

  • Strong knowledge in MS Word

  • Strong presentation skills

  • Creative and design-focused with a careful eye for detail

  • Well-versed in using iOS and MacOS is a must

  • A thorough knowledge of different social media platforms including but not limited to app functions and analytics will be an advantage

BUSINESS ADMINISTRATIVE INTERN

We are looking for an enthusiastic and proactive Business Administrative Intern to assist the headquarters' administrative function. Reporting to the Director's Executive Assistant, the intern will work closely with office administration and outlet operations departments.

In this internship, you will have hands-on opportunity to gain practical experience in business administration and management in a fast-paced environment. You can expect great exposure, as well as fulfilment in being a part of the development of the VeganBurg franchise.

Responsibilities:

  • Involved in business process and systems development and improvement

  • Participate in business improvements program and obtain certifications for VeganBurg

  • Sourcing of supplies and packaging when needed

  • General up-keeping and maintenance of office

  • Maintenance of company's shared drive

  • Assist in corresponding to Finance department

  • Performs other responsibilities associated with this position as may be appropriate

Requirements:

  • Candidate must be currently pursuing at least a Diploma or Bachelor's Degree in Business Studies/Administration/Management or equivalent.

  • Strong desire to learn with a positive attitude

  • Organised, meticulous, and self-motivated

  • Self-starter, resourceful and able to work independently

  • Ability to work in a fast-paced environment while managing multiple priorities

  • Excellent communication skills, including the ability to clearly and professionally communicate in-person, verbally and in writing

  • Fluent in Microsoft Office Suite